Frequently Asked Questions
Everything you need to know about shopping with Concept Kart
What are the available payment methods?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes across the country.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location, while express shipping options are available at checkout.
What is your return policy?
We offer a 7-day return policy for most products, provided they are in their original packaging and unused condition. Please contact our support team to initiate a return request.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your shipment status directly through the 'My Orders' section on our website.
Are the products covered by warranty?
Yes, most of our electronic and branded products come with a standard manufacturer warranty. The specific warranty period is mentioned on the individual product pages.
Do you ship internationally?
Currently, Concept Kart primarily ships within the domestic region. For bulk international inquiries, please contact our dedicated support desk for customized shipping rates.